TERMS AND CONDITIONS:

The following rules and regulations contained in this document apply to all visitors and users of the Invicta Group (invictagroup.com.au) website (the “Website”).

By using the Website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically.

Content of the Website and copyright information

You agree not to reproduce, distribute, sell, trade, resell or exploit for any commercial purposes the content of the Website.

You agree not to interfere with or disrupt the Website services, the security systems of the Website or of the Website content.

Please make sure that, before placing your order, you have checked the specifications and compatibility of the products by visiting the website of the manufacturer.

The administrators of Invicta Group (invictagroup.com.au) are constantly working on maintaining the accuracy of the information displayed on the Website. However, the Website does not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free. Please note that the photographs are provided for informational purposes only and that they can display certain product accessories that may not be included in the standard sales package.

Your account 

Using the Website or certain sections of the Website require setting up a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the Website administrator as soon as possible. Invicta Group (invictagroup.com.au) is not liable for any damage that may occur from the unauthorized use of your user account.

Limitations of liability 

The Website and the company that operates the Website will not in any case be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present.

Availability of the Website

Invicta Group (invictagroup.com.au) reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that Invicta Group (invictagroup.com.au) shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any part thereof).

Actual product or product packaging delivered may vary slightly from product image shown. Some items maybe substituted depending on stock availability.

If you have questions regarding our Terms of Use, please contact us by using the dedicated contact form or at invicta.gifts@gmail.com

Shipping Policy

 SHIPPING POLICY:

Shipping prices are provide at checkout based on your postcode.

Handling (processing) time is usually 3 business days. But 75% of the items are sent the next day.

Regular parcel (business day after posting)

Melbourne to Sydney 2 Days (between metropolitan areas)

Melbourne to Adelaide 2 Days (between metropolitan areas)

Melbourne to Canberra 2 Days (between metropolitan areas)

Melbourne to Brisbane 3 Days (between metropolitan areas)

Melbourne to Tasmania 3 Days (between metropolitan areas)

All other Capital Cities 4 – 5 Days (between metropolitan areas)

The above is based on metro areas, country areas may have longer times.  Please provide a street address as most of our items are sent via Couriers Please.

We use Couriers Please, Fastway or Australia Post. Once items have left our hands we are not responsible for delivery times or loss of items.

Some items may require an extended delivery time. If you have not received your item(s) within 14 days please contact us and we will track it down for you.

For Melbourne metro customers Click and Collect is available. Click and Collect which can be paid for by Paypal, Bank Transfer or you can pay cash on pick up. Please note that a minimum of 3 business days is required for items to be ready for collection, and a pick up appointment is to be made via emailing us: invicta.gifts@gmail.com.

PLEASE NOTE: We have very minimal stock on hand. When you place an order we then place an order with our suppliers for your items. We have 2 reasons why we do this: 1. This gives you, the buyer, the freshest stock possible and the longest use-by date. 2. We are a small home based business on don’t have the space for the 1500+ lines we stock.

Actual product or product packaging delivered may vary slightly from product image shown.

RETURNS:

Returns are accepted via the RMA on our website. Food and beverage items can only be returned if they are out of date when you received your items. They should never happen as all items are checked before being sent.

All other items have a 10 day return policy. Large and bulky items and change of mind orders will incur a 10% restocking fee.

PAYMENT:

All payments are to be made via Paypal or Bank Transfer, If you do not have Paypal a Cheque can be written to “Invicta Group” and post to 3/262 Melrose Drive, Tullamarine, Vic, 3043.

CONTACT DETAILS:

We are located in Tullamarine, to see us you need to make an appointment as we do travel around Melbourne a lot.

Email:

invicta.gifts@gmail.com